After placing your order, you’ll receive a confirmation email with your receipt. You can also find and download it anytime by logging into your account and checking the “Order History” section.

If you need to return an item, please visit our Returns & Exchanges page for step-by-step instructions. Returns must be requested within the return period stated in our policy, and the item must be in its original condition. Contact our support team if you need assistance with the return process.

We restock popular items regularly, but availability depends on supplier inventory and demand. If something is out of stock, sign up for stock notifications on the product page, and we’ll email you as soon as it’s available again.

We currently ship Australia-wide. Shipping options may vary depending on the item and location. You’ll see available choices at checkout, but if you’re unsure about delivery to your area, feel free to reach out to our support team.